At AccountsWaale.com, operated by EliteFin AccountsWaale Pvt Ltd, we strive to provide exceptional legal and financial services to our clients. This Refund Policy outlines our practices regarding refunds for the services provided through our website. By using our services, you agree to the terms outlined in this policy.

1. General Refund Policy

We offer a refund for our services under specific circumstances, detailed below. Please note that all requests for refunds must be made within 24 hours of the service delivery date.

2. Eligibility for Refunds

You may be eligible for a refund if:

• Service Not Rendered: The service you purchased was not delivered as promised.

• Dissatisfaction with Service: You are not satisfied with the service due to quality issues, and you provide a valid reason for your dissatisfaction.

• Billing Errors: There was an error in billing, such as being charged incorrectly.

• Clear Deficiency in Service: A refund will only be considered if there is a clear and visible deficiency in the service or product purchased from AccountsWaale.

3. Non-Refundable Services

The following services are non-refundable:

• Fully completed services, including consultations and preliminary advice.
• Any third-party costs incurred during service delivery.
• Refunds will not be granted for change-of-mind requests after payment, as long as there is no fault or defect on AccountsWaale’s part.
• Once work has been shared with the customer, refunds will not be issued. 
• Orders assigned to professionals (such as CAs, CSs, Lawyers, Engineers, and Consultants) become non-refundable once work has commenced.
• Refund requests made more than 30 days after service completion and official communication will not be considered.

4. Requesting a Refund

To request a refund, please follow these steps:

1. Contact Us: Send an email to info@accountswaale.com with your refund request.

2. Provide Details: Include your order number, the service provided, and a detailed explanation of your reason for the refund.

3. Review Process: We will review your request and respond within 5-7 business days.

5. Processing Refunds

If your refund request is approved, we will initiate the refund process. Please allow 5-10 business days for the refund to reflect in your original payment method.

6. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with a new effective date. Your continued use of our services after changes indicates your acceptance of the revised policy.

7. Contact Us

If you have any questions about this Refund Policy or need assistance with your refund request, please contact us at:

EliteFin AccountsWaale Pvt Ltd
Email: info@accountswaale.com
Phone: +91 9315793828